Refund and Cancellation Policy

Last updated 11 October 2026

CheckMyHairstyle sells digital credits. Each credit generates one hairstyle preview. Nothing physical is shipped.

Failed previews

If a preview fails to generate for any reason on our side, the credit goes back to your balance automatically. You don't need to ask.

Unused credit packs

If you have not used any credit from a pack, you can ask for a full refund within 7 days of buying it. Email hello@checkmyhairstyle.com from your account email with the payment reference.

Used credits

Credits that have been used to generate a preview are not refundable. If a result looks wrong, re-render with a clearer, well-lit photo first, or flag the result from the result page so we can review it.

Charged twice or charged without credits

If you were charged but the credits never arrived, or you were charged twice, email hello@checkmyhairstyle.com. We will either add the credits or refund the payment in full.

How refunds are paid

Approved refunds go back to your original payment method through Razorpay. They usually reach your account within 5–7 working days, depending on your bank.

Cancellation

There is no subscription, so there is nothing to cancel. You only pay when you buy a credit pack.